Once the order has been confirmed, the purchase process can no longer be cancelled or modified.

Yes, when entering the shipping address you can select a new billing address.

Please log in and from there you can track your order in the "My orders" "section, where you will find the information as well as the order number.

If you have made your purchase without creating an account, you will find your order number in the purchase confirmation email, on the contrary, we recommend you contact us using the contact form.

Once your order is placed, you will receive a confirmation email with the link from the transport company. In this email you will find the tracking number for your order.

To check the status of your shipment:

  • You can track your order from the section Track Order

  • If you have created an account with us, you can also access "Your account" and make the query in the "My orders" section.